Community Banking - How safe is my money and my privacy? A. Depositors are protected by Bendigo Bank, which meets the prudential requirements of the Australian Prudential Regulation Authority (APRA). Bendigo Bank makes all of the credit decisions and protects individual client privacy.
Community Bank branch staff are bound by Bendigo's confidentiality requirements. Directors of the local company have no access to account information and are provided only aggregate financial data on branch business volumes.Back to top
Community Banking - Why bring my banking to a Community Bank branch? A. To establish certainty of banking in your community. By banking with your Community Bank branch, you are directly supporting your community. Banks make profits from the differences in interest rates between deposits and loans, called a 'margin'. Whenever you save or borrow, the bank earns a margin, which of course usually goes straight to head office. However, with a Community Bank branch, your community directly shares this margin income. Any profit the Community Bank branch makes after deducting operating expenses can then be ploughed straight back into supporting local businesses and community needs.Back to top
Community Banking - Who controls the local side of the operation? A. The local company. Bendigo Bank performs all of the 'back room' banking functions. The local company employs and pays branch staff. Although Community Bank staff are not employees of Bendigo Bank, they do receive extensive training and support from Bendigo Bank.Back to top
Community Banking - Does a Community Bank branch offer full banking services? A. Community Bank branch offers all services that you would expect from a bank:
* Personal savings and investments
* Business banking
* Commercial finance, leasing, financial planning
* Superannuation, Internet and phone banking.Back to top
Community Banking - Do you offer business banking? A. Bendigo Bank offers a complete and flexible range of business banking products and services.Back to top
Community Banking - Will an ATM be installed? A. At this stage we are planning to have an ATM installed at the branch.Back to top
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